FAQs

rKavach is a comprehensive support platform offered by the Kotik Foundation, designed to provide assistance and protection to employees facing challenges such as job loss, financial instability, and career transitions.

Employees working in registered organizations within the organized sector are eligible to join rKavach. Applicants must meet specific criteria related to employment status, documentation, and payment of subscription fees.

rKavach offers a range of benefits, including financial aid during job loss, placement assistance, expert-led webinars and workshops, legal advice, skill development programs, financial advisory services, scholarship opportunities, and more.

rKavach provides financial assistance of up to ₹30,000 per month, depending on the individual’s salary slab, for up to 6 months in the event of job loss. The amount is determined based on the individual’s basic salary and employment history.

Yes, individuals must be 18 years of age or older to be eligible for rKavach membership.

To join rKavach, individuals can register through the official website and choose the desired membership plan. They must provide necessary personal and employment information, pay the applicable subscription fees, and agree to the terms and conditions of membership.

Yes, members can cancel their rKavach subscription at any time by contacting customer support. However, please note that cancellation may be subject to certain terms and conditions, and refunds may not be provided for prepaid subscription fees.

Yes, rKavach services are available across the country, providing support to eligible individuals working in registered organizations within the organized sector.

Members can access placement assistance, webinars, workshops, legal advice, and other support services through the rKavach website, mobile app, or by contacting customer support for assistance.

Yes, rKavach prioritizes the security and confidentiality of members’ personal information. All data is protected using industry-standard encryption protocols and handled in accordance with applicable privacy laws and regulations.

If you miss a subscription payment, you may be subject to penalties or late fees as per the terms and conditions of your membership plan. It’s important to ensure timely payment to maintain active membership status and access to rKavach benefits.

Financial aid for job loss can be accessed once per qualifying incident, with support available for up to 6 months depending on the individual’s salary slab and employment history.

Financial aid provided by rKavach is intended to assist individuals with essential expenses during periods of job loss and financial hardship. While there are no specific restrictions on the use of funds, members are encouraged to utilize the assistance responsibly and for necessary expenses.

rKavach offers legal advisory services to assist members with a range of employment-related legal issues, including contract disputes, termination, workplace harassment, discrimination, and other employment law matters.

Members can update their employment information, contact details, or personal information by logging into their rKavach account through the website or mobile app and accessing the profile settings. Alternatively, they can contact customer support for assistance with updates.

rKavach benefits are typically available to registered employees of eligible organizations. However, specific provisions may exist for certain benefits, such as scholarship opportunities for children of registered members, as outlined in the program guidelines.

Members can stay informed about upcoming events and opportunities through regular communication channels provided by rKavach, including email notifications, mobile app alerts, and updates on the official website.

If you experience technical issues or difficulties accessing rKavach services through the website or mobile app, please contact customer support for assistance. Our team will work to resolve the issue promptly and ensure uninterrupted access to benefits and support services.

Typically, there is no waiting period for accessing rKavach benefits except financial aids after enrollment. Once your membership is activated and subscription fees are paid, you can begin accessing the available services and support immediately.

Yes, members have the flexibility to upgrade or downgrade their membership plans based on their changing needs or preferences. Simply contact customer support to discuss your options and make the necessary adjustments to your membership.

If you change jobs or employers, you will need to update your employment information with rKavach to ensure continued eligibility for membership and access to benefits. This can typically be done through your online account or by contacting customer support.

rKavach memberships are typically valid for a specified period, such as one year, and may be subject to renewal upon expiration. However, there are no specific limitations on the duration of membership, provided that subscription fees are paid and eligibility criteria are met.

If you experience any difficulties accessing rKavach benefits or services, such as technical issues, billing concerns, or questions about eligibility, please don’t hesitate to reach out to our dedicated customer support team for assistance. We’re here to help address your concerns and ensure a positive experience with rKavach.

Yes, rKavach offers a referral program where existing members can refer friends, family, or colleagues to join the program. Referral incentives or rewards may be provided for successful referrals, depending on the terms and conditions of the program.

rKavach values feedback from its members and welcomes suggestions for improving its services and offerings. You can provide feedback through the website, mobile app, or by contacting customer support directly. Your input helps us continuously enhance the rKavach experience for all members.